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New idea helps air travellers

02 June 2016

Travelling is stressful enough for anyone. Taking a trip when you need assistance has just become much easier if you’re flying from Gatwick Airport. Lanyards have just been introduced for people who need assistance. When worn, these act as a discreet signal to airport staff that the wearer might need additional support.

Especially designed for those whose disabilities are not obvious, staff will know that wearers need to remain with their families at all times and could react adversely to being surrounded by too much information, or need more time to process information. They are available from the airport’s assistance desks.

The initiative has been led by the National Autistic Society to promote greater understanding of the challenges faced by passengers with hidden disabilities when travelling through busy environments.

As part of the initiative, Gatwick is increasing awareness and training of airport staff and appointing ‘workplace champions’ to provide better assistance.

Transport Minister Robert Goodwill said:
“Air travel can be stressful and confusing for passengers with hidden disabilities and we know that concerns about crowded terminals and security checks can put some people off air travel altogether.”

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Pirkei Avos
“The world stands on three things: Torah, the service of G-d, and deeds of kindness.” Kisharon looks at the person not the disability, teaching Torah, Middos and Mitzvot embracing and cherishing everybody’s special talent and bringing out the best in them.